Terms & Conditions

Effective Date: 08/09/2025
Website: www.leloji.shop
Company Name: LeloJi
Contact: +91-9991222646, +91-7015152886 | Email: lelojiofficial@gmail.com

Welcome to LeloJi. By accessing and using our website www.leloji.shop, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services. If you do not agree, you must stop using our website immediately.

1. Eligibility

  • You must be at least 18 years old to use our website and make purchases.
  • If you are under 18, you may use our website only under the supervision of a parent or legal guardian.

2. Account Registration

  • To place orders, you may need to create an account with accurate personal details.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to accept responsibility for all activities under your account.

3. Products & Services

  • All products listed on www.leloji.shop are described as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are 100% error-free.
  • Prices, availability, and specifications may change without prior notice.
  • We reserve the right to discontinue or limit the quantity of any product.

4. Pricing & Payments

  • All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to correct pricing errors at any time.
  • Payments can be made via:
    • Credit/Debit Cards
    • UPI / Net Banking
    • Cash on Delivery (if available)
  • By providing payment information, you confirm that you are authorized to use the chosen payment method.

5. Order Acceptance & Cancellation

  • Once an order is placed, you will receive an order confirmation email/SMS/WhatsApp. This does not signify our acceptance of your order.
  • We reserve the right to accept or reject your order for reasons such as:
    • Product unavailability
    • Errors in product information or pricing
    • Payment issues or suspected fraud
  • You may cancel your order before it is shipped. Once shipped, cancellation will be subject to our Return & Refund Policy.

6. Shipping & Delivery

  • We aim to deliver products within the estimated time mentioned, but delays may occur due to unforeseen circumstances.
  • Shipping charges (if applicable) will be displayed at checkout.
  • Risk of loss passes to you once the order is delivered to your address.

7. Returns, Refunds & Replacements

  • Returns and refunds are governed by our Return & Refund Policy.
  • Products must be unused, in original packaging, and returned within the specified return period.
  • Certain items (perishables, personal care, hygiene products, etc.) may not be eligible for return.

8. User Responsibilities

You agree not to:

  • Use the website for fraudulent, illegal, or harmful purposes
  • Upload viruses, malware, or harmful content
  • Violate intellectual property rights of LeloJi or third parties
  • Post abusive, offensive, or misleading information

9. Intellectual Property

  • All content on www.leloji.shop (logo, text, images, graphics, product descriptions, and design) is the property of LeloJi and protected under copyright laws.
  • You may not reproduce, copy, or distribute our content without written permission.

10. Limitation of Liability

  • LeloJi is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the product purchased.
  • We do not guarantee that the website will always be error-free, secure, or uninterrupted.

11. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content, products, or policies.
  • Use of third-party services is at your own risk.

12. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Bhiwani, Haryana.

13. Modifications to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Changes will be posted on this page with an updated “Effective Date.”
  • Continued use of the website means you accept the updated terms.

14. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

📍 Website: www.leloji.shop
📞 Phone: +91-9991222646, +91-7015152886
📧 Email: lelojiofficial@gmail.com